Privacy Policy

Last updated: January 2026

1. Introduction

Ray of Hope Australia Pty Ltd ("we", "our", "us") is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect the following types of personal information:

• Contact information (name, email, phone, address)
• Health information related to your radiation therapy treatment
• Payment and billing information
• Communication preferences

3. How We Use Your Information

We use your personal information to:

• Provide radiation therapy support services
• Communicate with you and your healthcare providers (with your consent)
• Process payments
• Send you relevant information and updates
• Comply with legal obligations

4. Information Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications

6. Contact Us

For privacy-related inquiries, please contact us at:

Email: privacy@rayofhopeaustralia.com.au
Phone: (07) 3234-5678

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